למחוק את החנות או את ההרשמה שלכם

Account and data deletion (English summary)

This page explains how to delete your account and data in מפעלון (Mifalon), the app published on Google Play by KindKoda.

How to delete: deletion is performed by you, inside the product, and takes effect immediately. Store owners: open your storefront, switch to the ניהול (manage) tab, go to החשבון (account) and press מחיקת החנות (delete store). Registered buyers: open this page on the device you registered on and press למחוק את ההרשמה שלי (delete my registration), which appears here. In both cases a confirmation dialog appears whose confirm button unlocks only after a five second countdown, which is the safeguard against an accidental press. If you cannot reach your account at all, contact us on WhatsApp using the button above and we will verify and delete for you; that is also how to delete only part of your data.

Data that is deleted: your storefront page and its web address, your name and business name, phone number, WhatsApp number, email address, management link, profile and cover images, your entire work gallery, every file buyers uploaded to you, all requests you received or sent (including the names and phone numbers attached to them), all reviews written about you or by you, your referral code and points, and the link between your storefront and your Google account. We never touch the Google account itself, which belongs to Google.

Data that is retained, and for how long:

• Backups: we keep 30 daily backups. A deleted record remains in older backups until they roll off, so at most 30 days. We do not restore data belonging to anyone who asked for deletion.
• Per-store view counter: a single number counting page visits. It contains no name, phone number or any identifier of a person, so there is nothing personal in it to delete.
• Uploaded files, briefly: every reference to them is deleted immediately (gallery, profile and cover images, and the requests they were attached to), so nothing in the product shows them any more. The stored files themselves are removed through our storage provider's own API in a separate queue, because the database is not permitted to delete them directly. Until that queue runs, a direct link someone already held will still resolve.

Mifalon processes no payments and takes no commission, so there are no financial records we are legally required to keep.

Partial deletion: you may ask us to delete only part of your data, for example only your phone number, only your gallery images, or a single request or review, and keep the rest of your account.